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Ready to get connected?
Select the button below for detailed information about the process of connecting your new construction project or existing home to CenterPoint Energy natural gas.
Is gas service available at your location?
Contact a CenterPoint Energy New Service Representative at 800.990.1930 or newservice@centerpointenergy.com to determine whether CenterPoint Energy service is available to your existing location or new construction project. All you need is an accurate postal address.
Questions? Contact us today
Contact a CenterPoint Energy New Service Representative at newservice@centerpointenergy.com or 800-990-1930 for questions regarding the process of connecting to natural gas or to check if natural gas service is available at your location.
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Common questions
- Can my home or business connect to CenterPoint Energy's gas system?
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Contact a CenterPoint Energy New Service Representative at newservice@centerpointenergy.com or 800-990-1930 to determine whether CenterPoint Energy natural gas service is available at your location. All you need is an accurate postal address.
- What is natural gas?
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Natural gas is a combustible, gaseous mixture of simple hydrocarbon compounds, usually found in deep underground reservoirs formed by porous rock. Natural gas is a fossil fuel composed almost entirely of methane, but does contain small amounts of other gases, including ethane, propane, butane and pentane.
- How is natural gas delivered?
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Three segments of the natural gas industry are involved in delivering natural gas from the wellhead to the consumer. Production companies explore, drill and extract natural gas from the ground. Transmission companies operate the pipelines that link the natural gas fields to major consuming areas. Distribution companies, such as CenterPoint Energy, are the local utilities that deliver natural gas to the customer. Natural gas is then delivered to your location through CenterPoint Energy's system of pipelines and mains to your gas meter.
- How safe is natural gas?
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The 2.1 million-mile underground natural gas delivery system has an outstanding safety record. Likewise, you can depend on your natural gas utility to bring you America's best energy value regardless of weather. However, it is flammable and, like any burning fuel, can produce carbon monoxide. Therefore, it is highly recommended that you have your natural gas appliances inspected yearly to prevent improper combustion. Learn about gas safety
- Do natural gas appliances produce carbon monoxide?
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A natural gas furnace, water heater or other equipment that is properly installed and regularly maintained should not release carbon monoxide (CO) into your home or business. But, to operate safely and efficiently, any fuel-burning appliance or equipment must have a good supply of air. It must also have proper and effective venting to carry the exhausts outdoors. If anything interferes with the air supply or the venting of exhaust gases, incomplete or faulty combustion may occur. This could cause CO to be produced.
- What are the environmental impacts involved in consuming natural gas?
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Simply put - natural gas is the cleanest-burning energy source for your home or business. Natural gas has fewer impurities, is chemically less complex and its combustion generally results in less pollution than other fuels. In most applications, the use of natural gas produces less sulfur dioxide, less nitrogen oxides and less particulate matter than oil and coal.